Some AI agents still depend on human workers
AI agents offered by startups including Dazzle, Duckbill and Wajo still rely on people to make calls or complete real-world tasks when software falls short, CNBC reported. The disclosure complicates claims of fully autonomous services, even as consumer guides encourage people to use new agents for job applications and restaurant bookings.
Why it matters
Hidden human labour makes it harder for customers and investors to judge how autonomous—and scalable—agent services really are.
Sources
finite. summarises the reporting above and links to each original. We do not reproduce full articles. Read the sources for complete coverage.
Part of the November 1, 2026 brief.