Apple replaces iPhones hit by AT&T network failure
Apple said a small number of iPhone 18 Pro Max devices on AT&T lost cellular service and will need hardware replacement. Software and carrier-settings updates are intended to prevent the fault on unaffected phones, but devices already stuck in SOS mode cannot be restored through those updates, according to multiple technology outlets.
Why it matters
The response separates preventive software fixes from a costly hardware remedy for customers whose phones already failed.
Sources
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Part of the October 3, 2026 brief.